Overview
Welcome to MISO.
These Terms & Conditions govern your use of our website, products, and services. By accessing or using this website, you agree to comply with and be legally bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.
MISO reserves the right to update, modify, or revise these terms at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of those changes.
Website Use
By using this website, you confirm that:
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You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
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The information provided by you is accurate, current, and complete.
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You will use this website only for lawful purposes.
All products and services displayed on the website constitute an invitation to offer. Your order constitutes an offer to purchase, which shall be subject to acceptance by MISO.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to:
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Product unavailability
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Errors in pricing or product information
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Suspected fraudulent transactions
Product Information & Availability
We strive to display product colors, textures, and details as accurately as possible. However, due to variations in screen displays, lighting, and handcrafted processes, slight differences may occur.
Many MISO garments are thoughtfully handcrafted and may feature subtle irregularities or variations, which are natural characteristics of artisanal production and not defects.
Product availability is subject to change without notice.
Pricing & Payments
All prices displayed on the website are in INR and exclusive of applicable taxes unless stated otherwise.
Payments are securely processed through third-party payment gateways. MISO does not store your card or banking details.
We reserve the right to correct pricing errors or inaccuracies at any time without prior notice.
Shipping & Delivery
Shipping timelines mentioned on the website are estimates and may vary due to factors beyond our control, including logistics delays, weather conditions, public holidays, or customs procedures.
Risk of loss and ownership of products passes to the customer upon delivery to the shipping carrier.
For complete shipping details, please refer to our Shipping Policy.
Returns, Exchanges & Store Credit
Returns and exchanges are governed by our Return & Exchange Policy.
Please note:
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Approved returns are eligible for store credit only.
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Store credit is valid for 60 days from the date of issue.
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Sale items, custom-made products, and certain categories may not be eligible for returns or exchanges.
MISO reserves the right to refuse returns that do not meet our return eligibility criteria.
Intellectual Property
All content on this website, including but not limited to:
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Logos
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Designs
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Product images
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Text
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Graphics
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Artwork
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Videos
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Branding elements
are the exclusive property of MISO and are protected under applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, modified, or used commercially without prior written consent from MISO.
User Conduct
By using this website, you agree not to:
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Violate any applicable laws or regulations
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Use the website for fraudulent purposes
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Upload harmful, abusive, defamatory, or offensive content
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Attempt unauthorized access to the website or its systems
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Copy or misuse website content or intellectual property
MISO reserves the right to suspend or terminate access to users found violating these terms.
User Accounts
You are responsible for maintaining the confidentiality of your account information and password.
MISO shall not be liable for any unauthorized access or activity occurring through your account due to negligence in safeguarding your login credentials.
Third-Party Services & Links
Our website may contain links to third-party websites or services. MISO is not responsible for the content, policies, or practices of any third-party websites.
Use of third-party services is at your own risk.
Limitation of Liability
MISO shall not be liable for any indirect, incidental, special, or consequential damages arising from:
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Use or inability to use the website
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Delayed deliveries
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Product variations
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Technical interruptions
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Third-party service failures
Our maximum liability, if any, shall not exceed the amount paid by you for the product purchased.
Disclaimer
All products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
While we strive for accuracy, MISO does not guarantee that the website will always be error-free, uninterrupted, or completely secure.
Privacy
Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of information as outlined in the policy.
Force Majeure
MISO shall not be held responsible for delays or failure in performance caused by circumstances beyond our reasonable control, including but not limited to:
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Natural disasters
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Government restrictions
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Strikes
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Pandemics
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Logistics disruptions
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Internet or technical failures
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Kanpur, Uttar Pradesh, India.
Contact Us
For any questions regarding these Terms & Conditions, please contact:
MISO
Email: support@labelmiso.com
Phone: +91 8009296059
